USE CASES

Check out the use cases below to learn how ViiBE can help your company diagnose and resolve issues from a distance. ViiBE’s collaborative functionalities and ticketing system can optimise remote communications, improve First Call Resolution rates, and reduce tech dispatch.

Find out how using video calls can reduce costs and improve customer satisfaction.

Learn how the implementation of remote maintenance can help increase efficiency.

Learn how to reduce both machine downtime and the number of trips offshore.

Learn how the implementation of remote visual assistance tools can improve customer experience.

Learn how to improve ticket

resolution time and increase

 customer satisfaction.

Find out how remote assistance technology can reduce MTTR and enhance worker safety.

Contact us

Would you like to learn more about challenges in your industry and how a video assistance solution such as ViiBE can help solve some of the challenges you are faced with? Get in touch!